Patient Scheduling SMS Terms and Conditions

Dr. Safadi & Associates, Inc., doing business as Allergy Clinic Ohio, uses SMS messages for limited patient appointment scheduling follow-up. These messages are neutral scheduling communications and are not used to send diagnosis, date of birth, clinical details, referral details, medication instructions, or emergency messages.

Patient Scheduling SMS Opt-In / Call to Action

Patients, prospective patients, or authorized representatives opt in before SMS by providing a mobile callback number and checking the patient scheduling SMS consent box on scheduling, registration, or referral-intake forms. The consent checkbox is not pre-checked. Patients may also opt in by texting YES or START to (419) 314-4166 after reviewing these terms.

The public call to action states:

By checking the patient scheduling SMS consent box and providing my mobile number, I agree to receive patient scheduling text messages from Allergy Clinic Ohio / Dr. Safadi & Associates, Inc. at the number provided for appointment scheduling and callback coordination. Message frequency varies and is limited to scheduling follow-up. Message and data rates may apply. Reply STOP to opt out. Reply HELP for help. Consent is not a condition of treatment. Terms: https://allergyclinicohio.com/patient-sms-terms.htm Privacy: https://allergyclinicohio.com/privacy.htm

A public example of the opt-in form and checkbox language is posted at: https://allergyclinicohio.com/patient-sms-consent.htm

Example patient scheduling messages include:

Allergy Clinic Ohio: We received a request to contact you about appointment scheduling. Reply YES if you would like staff to call, NO to decline, or STOP to opt out. Msg&data rates may apply. Reply HELP for help.
Allergy Clinic Ohio: Thank you. Staff has been notified and will call you as soon as possible. Reply STOP to opt out.
Allergy Clinic Ohio: Thank you. We will not call about this request. Reply START if you change your mind.
Allergy Clinic Ohio scheduling help: Reply YES for a callback, NO to decline, or STOP to opt out. Call (419) 843-7780 for help.

Message Types

Scheduling callback opt-in messages
Staff-notified confirmation messages
Decline confirmation messages
Help and opt-out responses

Message Frequency

Message frequency is low and limited to scheduling follow-up. A recipient will usually receive one initial scheduling text and, if the recipient replies YES, one staff-notified confirmation. Frequency varies based on scheduling requests. Message and data rates may apply.

Opt Out and Help

Recipients may opt out at any time by replying STOP. For assistance, reply HELP or call Allergy Clinic Ohio at (419) 843-7780.

Not for Emergencies or Medical Advice

SMS scheduling messages are not monitored for emergencies, urgent medical questions, medication instructions, clinical decisions, or protected health information. For urgent medical concerns, call the office directly. For a medical emergency, call 911.

Privacy

These messages are strictly for scheduling follow-up. They are not used for marketing or promotional purposes. Dr. Safadi & Associates, Inc. does not sell, rent, share, or transfer patient mobile numbers or SMS opt-in information to third parties or affiliates for marketing or promotional purposes.

Wireless carriers are not liable for delayed or undelivered messages.

View our privacy policy: https://allergyclinicohio.com/privacy.htm